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Política de privacidade

Who is Responsible for Processing Your Data?

The data controller is MAS34 PISA FUERTE, SL (hereinafter, MAS34), with CIF: B65848913.

Contact details:

  • Postal Address: Carrer de Provença 385, 08025, Barcelona, Spain
  • Phone: 93 141 03 63
  • Email: info@mas34shop.com

What Personal Information Does MAS34 Collect?

MAS34 may collect the following personal information from website users through the corresponding forms: name, email address, postal address, phone number, date of birth, gender, and credit card (PAN+CVV2) in compliance with PCI DSS standards or account number (provided by the customer in case of a refund).

Additionally, MAS34 collects information about your navigation on the website and your interactions with the brand.

All personal data collected by MAS34 comes from the user, except for contact details that may be provided by friends or family members in the following cases:

  • To send a gift voucher or other gift.
  • To share saved favorites on the website.

For What Purpose Do We Process Personal Data?

Personal data will be processed for the following purposes:

  • Managing and developing website registration by creating user profiles based on browsing data to offer personalized content and products.
  • Managing and processing online purchases to complete orders and provide shipping updates.
  • Sending exclusive promotions, latest updates, and personalized information based on user profiles via email, SMS, or postal mail.

How Long Do We Keep Data?

MAS34 will keep personal data only for the time necessary to fulfill its purposes, comply with legal obligations, and improve services. Once this period expires, personal data will be blocked from all MAS34 systems.

Legal Basis for Data Processing

The processing of personal data is based on the following legal grounds:

  • Execution of a contract (necessary for purchases).
  • Legal obligations (such as issuing invoices).
  • Consent (for marketing communications and customer service inquiries).
  • Legitimate interest (for website security, customer satisfaction surveys, and marketing analysis).

To Whom Can We Disclose Data?

Personal data may be shared with:

  • MAS34 Group companies.
  • Public authorities as required by law.
  • Service providers (e.g., shipping companies, communication agencies, data analytics providers).

International data transfers may occur, for which MAS34 will apply European Commission Standard Contractual Clauses and comply with EU-U.S. Privacy Shield requirements.

MAS34 does not sell customer data to third parties.

How Does MAS34 Protect Personal Data?

MAS34 implements security measures such as firewalls, access control procedures, and encryption to prevent unauthorized access and ensure confidentiality.

All transactions are conducted through secure payment systems with encrypted data transmission (SSL).

What Are Your Rights Regarding Personal Data?

You can exercise the following rights via info@mas34shop.com:

  • Right to Access – Obtain confirmation if MAS34 processes your data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten) – Request data deletion when no longer needed.
  • Right to Restriction of Processing – Limit processing under specific circumstances.
  • Right to Data Portability – Receive data in a structured format for transfer.
  • Right to Object – Object to processing based on legitimate interests.
  • Automated Decision-Making – Not be subject to purely automated decisions.
  • Right to File a Complaint – Lodge a complaint with the Spanish Data Protection Agency.

SOCIAL MEDIA PRIVACY POLICY

In accordance with the current regulations on Personal Data Protection (GDPR) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), MAS 34 PISAFUERTE SL informs users that it has created a profile on the following social media platforms: Facebook, Twitter, Instagram, Pinterest, and Google +, with the main purpose of advertising its products and services.

MAS 34 PISAFUERTE SL Data:

The user has a profile on the same social network and has decided to join the page created by MAS 34 PISAFUERTE SL, thus showing interest in the information published on the network. By joining our page, the user provides consent for the processing of the personal data published on their profile.

The user agrees that all of their personal data will be fully transferred to Aplazame from the moment the user initiates the contracting of the deferred payment service offered by the latter when choosing the payment method. This acceptance extends to third parties that may need to access the files for the proper execution of the contract.

The user can access the privacy policies of the social network at any time, as well as configure their profile to ensure their privacy.

MAS 34 PISAFUERTE SL has access to and processes public information about the user, particularly their contact name. This data is only used within the social network and is not incorporated into any file.

Regarding the Rights of Access, Rectification, Cancellation, and Opposition:

According to GDPR, the user has the following rights, which can be exercised before MAS 34 PISAFUERTE SL:

  • Access: Defined by the functionality of the social network and the ability to access user profile information.

  • Rectification: Only applicable to information under the control of MAS 34 PISAFUERTE SL, such as deleting comments published on its page. This right must generally be exercised through the social network.

  • Cancellation and/or Opposition: Applicable only to information under the control of MAS 34 PISAFUERTE SL, such as opting out of following the profile.

MAS 34 PISAFUERTE SL will carry out the following actions:

  • Access public profile information.

  • Publish content on the user’s profile that has already been posted on the MAS 34 PISAFUERTE SL page.

  • Send personal and individual messages through social network channels.

  • Post page status updates that will appear on the user's profile.

The user can always control their connections, remove content they no longer find interesting, and restrict who they share their connections with by adjusting their privacy settings.

Publications

Once the user has joined the MAS 34 PISAFUERTE SL page, they may post comments, links, images, photographs, or any other type of multimedia content supported by the social network. The user must, in all cases, be the owner of the content, hold copyright and intellectual property rights, or have consent from affected third parties. Any publication on the page, including texts, graphics, photographs, videos, etc., that violates morals, ethics, good taste, or decorum, or infringes upon intellectual or industrial property rights, the right to an image, or the law, is expressly prohibited. In such cases, MAS 34 PISAFUERTE SL reserves the right to immediately remove the content and may request the permanent blocking of the user.

MAS 34 PISAFUERTE SL is not responsible for content freely published by users.

Users must be aware that their publications will be known by other users, making them primarily responsible for their privacy.

Images published on the page will not be stored in any file by MAS 34 PISAFUERTE SL but will remain on the social network.

Contests and Promotions

MAS 34 PISAFUERTE SL reserves the right to conduct contests and promotions in which users following its page may participate. The terms of each contest or promotion, when conducted through the social network platform, will be published on the same platform, always in compliance with the LSSI-CE and any other applicable regulations.

The social network does not sponsor, endorse, or administer any of our promotions in any way, nor is it associated with any of them.

Advertising

MAS 34 PISAFUERTE SL will use the social network to advertise its products and services. If it decides to process user contact data for direct commercial prospecting, it will always do so in compliance with GDPR and LSSI-CE regulations.

Recommending the MAS 34 PISAFUERTE SL page to other users so they can also enjoy promotions or stay informed about its activity will not be considered advertising.

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